Friday, December 30, 2011

Verizon Follows BAC in Bonehead Moves: Charges Fee To Pay Bills With Credit Card!

Shades of BAC's monthly fee here. ABC reports that verizon will now charge a fee to pay your wireless bill with a credit card. The unbelievable measure will start Jan. 15 and will apply to who make single bill payments online or by telephone.

The fee: a $2 "convenience fee"!

Gee, these customers are trying to pay their bills!

The reasons are the usual: Verizon: "The fee will help allow us to continue to support these single bill payment options in these channels and is designed to address costs incurred by us for only those customers who choose to make single bill payments in alternate payment channels (online, mobile, telephone),"
"The move appeared to be an attempt to push customers to enroll in an automatic bill payment plan. Verizon said customers can waive the fee by paying by electronic check or enrolling in its "AutoPay" service."

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